VerbaFlo, a fast-growing conversational AI startup, just closed a $7 million seed round to take on one of real estate’s oldest problems: broken communication. The London-based company plans to use the fresh cash to push into the U.S. market and beyond, and the story behind this raise reveals why investors are placing big bets on AI built for property.
What the $7M Seed Round Looks Like
3 The $7 million seed round was led by Pi Labs, with participation from Haatch, Navigate Ventures, Old College Capital (the University of Edinburgh’s venture investment arm), and a group of global family offices, alongside follow-on commitments from anchor investors. 3 With this round, VerbaFlo’s total funding to date reaches approximately $9 million. 10 The company had earlier secured $2.5 million in a pre-seed round in December 2024 from the Downing Family and other investors.
The seed round was oversubscribed, a clear signal of growing investor appetite for vertical AI in property. 9The funding being oversubscribed indicates strong investor confidence in VerbaFlo’s potential.
Here is a quick snapshot of the funding details:
| Detail | Info |
|---|---|
| Round Type | Seed |
| Amount Raised | $7 million |
| Lead Investor | Pi Labs |
| Other Investors | Haatch, Navigate Ventures, Old College Capital, global family offices |
| Total Funding to Date | ~$9 million |
| Pre-seed (Dec 2024) | $2.5 million |
VerbaFlo AI real estate platform seed funding round 2026
The Team Behind VerbaFlo
3 Founded in October 2024 by Sayantan Biswas, Abhishek Garg, VP Singh, and Dan Smith, VerbaFlo enables real estate owners and operators to automate leasing, operations, and resident engagement through conversational AI.
Founder and CEO Sayantan Biswas is no stranger to the property world. 33A serial entrepreneur with a proven track record in PropTech, Biswas is an IIT Roorkee graduate with 8+ years in the industry who has successfully founded four startups, achieving two major exits, with one scaling to $10M+ in annual revenue.
33 At his previous venture, Biswas saw thousands of repetitive queries, unstructured conversations, and lead drop-offs across marketing, sales, and support. No matter how large the ops team got, it never scaled well. That realization led to VerbaFlo, born out of the need to offload, not just augment, human effort.
Co-founder and COO Virender Pratap Singh also brings deep operational insight. He recently noted, “Real estate operators manage an enormous volume of conversations across multiple channels every day, and much of that communication is still fragmented.”
How VerbaFlo Works (And Why It Is Not Just a Chatbot)
This is the part that sets VerbaFlo apart from the dozens of generic chatbot tools on the market.
31 VerbaFlo is not a traditional chatbot layered onto existing systems. It is an AI communications platform designed specifically for real estate. Operators use VerbaFlo to create and manage multiple specialized AI agents across sales and leasing, marketing, finance, operations, maintenance, and resident engagement. Each agent is trained for its function and connected directly into live systems, enabling it to qualify leads, answer property queries, schedule viewings, automate follow-ups, handle maintenance requests, and update records automatically.
Key capabilities of the platform include:
- Real-time responses across email, web chat, WhatsApp, phone, and other channels
- 3 Conversations in more than 200 languages
- 15 More than 40 use cases across enquiry management, lead qualification, bookings, onboarding, and resident engagement
- 12 Human handover when needed, with brand-safe responses and configurable workflows
- Automated rent reminders, maintenance requests, and resident surveys
31 By centralizing conversations across channels and embedding AI directly into operational workflows, VerbaFlo allows property businesses to respond instantly, 24/7. Instead of adding another tool to the technology stack, the platform becomes the intelligent layer through which communication, data, and action are managed at scale.
Think of it this way. A student in Tokyo looking for housing in London can ask a question on WhatsApp at 2 a.m., and VerbaFlo handles the full conversation, from pricing to booking a viewing, without a single human waking up.
Rapid Traction and Big Name Clients
The numbers VerbaFlo has put up in less than 18 months are hard to ignore.
3 VerbaFlo powers communication and operations across 200,000+ units globally, adding approximately 30,000 units every month. 15 The company serves leading operators across the UK and Europe and has recently expanded into the United States, with further growth underway across the Middle East, Australia, South Africa, and additional European markets. 15 Its customers include operators such as Homes for Students (HFS), Moda Living, Fusion Students, Housing Hand, Downing, and over 40 others.
Bay Downing, Joint CEO at Downing, shared his perspective on VerbaFlo’s impact. 3“The impact VerbaFlo is having on the residential sector is remarkable. By automating lead generation and significantly lowering cost of acquisition for operators, they are solving one of the most persistent challenges in the industry. The traction they have built across the UK and Europe has been exciting to witness.”
12 One client testimonial on VerbaFlo’s website states that VerbaFlo has become integral to driving occupancy, generating hundreds of verified contacts and over £1.4 million in confirmed bookings in a short time.
Why Pi Labs Backed This Bet
20 Pi Labs, founded in 2014, was Europe’s first proptech-focused venture capital firm. 18 The firm has made approximately 100 investments since 2015, across 15 countries, over 3 funds, and has delivered 19 exits.
So when Pi Labs writes a check, the real estate tech world pays attention.
Faisal Butt, Founder and Managing Partner at Pi Labs, explained the thesis clearly. 3“Sayantan and his team have built an exceptional AI-native platform for multi-unit residential, using agentic AI to orchestrate leasing and property management. The impact is immediate: faster leasing, lower operational friction, and a better resident experience.”
He added that VerbaFlo is “exactly the type of vertical AI company we are backing at Pi Labs.”
3 Butt believes the next wave of value creation in the built world will be driven by applied, vertical AI, a thesis the firm is executing through its latest fund, Pi Labs Fund IV.
“AI is transforming what is possible in vertical markets like real estate that have often been underserved by traditional enterprise software.” 3Ivan Nikkhoo, Founder and Managing Partner at Navigate Ventures, noted that the door is now open to bold startups like VerbaFlo that have a clear strategy for becoming the intelligence layer for the world’s largest real estate operators.
What Comes Next for VerbaFlo
5 The company intends to use the funds to expand its presence in the United States and other international markets, invest in product development, and scale its team globally.
The U.S. push is especially significant. 7The company is expanding internationally, including into the U.S. market, where property operators are increasingly adopting AI to automate leasing inquiries and resident communications.
With student housing and multifamily sectors across America facing tight margins and rising tenant expectations, VerbaFlo’s timing could not be better. The platform’s ability to handle high volumes of repetitive yet revenue-critical conversations fills a gap that traditional property management software has long failed to close.
For the global real estate industry, VerbaFlo’s $7 million raise is more than just another funding headline. It signals a shift in how property operators think about technology. The days of clunky email chains, missed calls, and slow follow-ups are numbered. AI is no longer a future promise in real estate. It is already managing over 200,000 units and growing every single month. If you work in property, the question is no longer whether to adopt AI. It is how fast you can get started.
Drop your thoughts on this story in the comments below. Do you think AI-powered platforms like VerbaFlo will become the new standard for real estate operations?
